Assistant Outlet Manager

Condition:


2 178$ + Service Charge & Tips



Duration of Employment Contract : 1-2 years
Accommodation: provided
Transportation: provided
Medical insurance: provided
Meal : free duty meal
Employment visa: provided


Responsibilities:





1. Team Supervision & Support Supervise daily front-of-house operations and support staff during service Assist in hiring, training, and evaluating outlet staff Monitor team performance and ensure adherence to service standards Motivate and coach team members to ensure a high level of morale and productivity
2. Guest Service Excellence Ensure excellent guest experiences through prompt, friendly, and personalized service Address customer concerns or complaints efficiently and professionally Monitor service flow and guest satisfaction throughout the outlet Assist with VIP guests, special requests, and regular customer engagement
3. Operational Management Assist in planning and executing daily service, including reservations and table arrangements Oversee cleanliness, hygiene, and ambiance of the outlet Ensure proper setup before service and smooth closing procedures Coordinate with the kitchen and bar teams to maintain efficient service delivery
4. Stock & Inventory Control Assist with inventory management of beverages, tableware, and supplies Monitor usage, minimize waste, and report low stock to Outlet Manager Help place orders or liaise with suppliers when necessary
5. Financial & Administrative Duties Support daily cash handling, billing accuracy, and shift closing reports Monitor sales targets and suggest improvements for revenue performance Assist with scheduling and labor cost management Compile shift reports, guest feedback, and staff performance summaries
6. Communication & Coordination Attend briefings and pass key information to the team (special events, promotions, updates) Collaborate with the Outlet Manager and other departments (kitchen, housekeeping, events) Ensure SOPs and brand standards are consistently followed
7. Training & Development Conduct on-the-job training for new hires and junior staff Support career growth of team members by identifying development needs Promote a positive, service-focused workplace culture


Requirements:



High school diploma or equivalent (required)


Degree or diploma in Hospitality Management or a related field (preferred)


Food safety & hygiene certification (mandatory in most regions)


Certifications in leadership, customer service, or beverage management are an advantage


2–4 years of experience in F&B service, with at least 1 year in a supervisory role


Experience in managing front-of-house service operations


Background in restaurant, hotel outlet, café, or lounge management


Experience with POS systems, reservation platforms, and inventory management tools


Strong leadership and staff supervision skills


Excellent guest service and conflict resolution abilities


Solid knowledge of food and beverage operations and service standards


Ability to manage staff schedules, stock control, and shift reports


Familiarity with key restaurant performance metrics (cover count, average check, wastage)


Strong multitasking and problem-solving skills in a fast-paced environment


Professional appearance with a service-oriented attitude


Strong organizational and communication skills


Ability to work effectively under pressure, especially during peak service hours


Willingness to work nights, weekends, and public holidays


Hands-on leadership style; leads by example


Physically fit to stand and move for extended periods



Location


Country, city:


Dubai UAE


Email: mailto:[email protected]