Hostess

Some of your main role responsibilities are:


Greeting guests as they enter, and putting them on a waiting list as necessary.
Be attentive to guest’s needs
Providing guests with menus and answering any initial questions.
Seating guests at tables or in waiting areas.
Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
Engaging with guests to ensure they're happy with food and service.
Responding to complaints and helping to resolve them.
Answering phone calls, taking reservations and answering questions.
A knowledge of the menu.
Helping out with other positions in the restaurant as needed.
Providing great customer service.


What we need from you

Ideally, you'll have some or all of the following qualifications and experience we're looking for:


Minimum 1 year experience in hotels in similar position
Basic reading and writing
Food service experience with general knowledge of restaurant operations preferred
Good command of English language, both oral and written. Russian is preferred.
Ability to work in a rotating shift and dynamic environment


What we offer

We’ll reward all your hard work with a great salary and benefits – including uniform, great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

To apply for the position of Hostess at InterContinental Baku Hotel send your CV to the e-mail address mentioning “Hostess” in Subject of e-mail.